QSR fleet
Peak understaffing, slow service, combo attach, prep-ahead and slow-movers — each with its facts.
QSR fleet
Peak understaffing, service-speed queues, combo attach, prep-ahead batching and slow movers — each call shows its facts.
1–2 PM 2: 24 orders per hand — the counter is under-staffed at your peak
71 orders across 3 hands is 24/hand vs a comfortable 22. Rostering 1 more hand(s) for this window keeps the line moving and stops walk-aways.
1–2 PM 2: ~11 orders back up — the line moves at ~2.5 min/order
A made-to-order item needs ~3 min at the pass, so 3 hands clear ~60/hr — but 71 came in. ~11 spill into a queue. Prepping ahead, a second till, or a hand on assembly cuts the wait.
Burger + Fries + Cola 2 attaches on only 32% of tickets — 3 pts under target
A 35% attach is the norm; this sits at 32%. It carries a healthy ₹103 (61%) margin, so a counter prompt or a "make it a combo" nudge turns single items into fuller tickets.
Batch-prep before 1–2 PM 3 — your 101-order peak
1–2 PM 3 is the day's heaviest window. Prepping Paneer Wrap 3 (~4 min each) and the other long-lead items ahead of it means the rush is assembly, not cooking-to-order — the single biggest lever on wait time.